SNB2TG Cert II Business Trainer Guide
Published: January 2010.
BSB20107 Certificate II in Business
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Glossary of Retail Terms
Published: July 2008.
Skills Now Retail Dictionary describes more than 200 important terms used everyday in retail workplaces - an understanding of these is vital for successful retailing. A knowledge of these means that the user can improve their performance by thinking and talking retail.
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